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Does Eternal Stationery provide free
invitation and product samples?
Unfortunately we cannot
provide free samples. In the past we have had many requests for this
service and were having trouble trying fulfilling requests. Most of
our items come in units of 1, which enables you to purchase sample
sheets to be able to mix and match.
Are you
open to the public and can I pick up my order?
To keep product
costs down, Eternal Stationery are not open to the public and trade
only as an online store. This enables us to have prices as low as
10-50% off the recommended retail price, allowing you to purchase
affordable stationery. For this reason we also do not allow pick ups
from our studio. If you need your stationery urgently, we can
arrange next day delivery, depending on your location. Please
contact us to arrange Express Post.
Do you charge GST?
No, Eternal
Stationery is not registered for GST so therefore does not charge
GST on any of our orders. We are a genuine Australian Business and
our ABN is
88 078 076 093.
Do you delivery world-wide?
No, Eternal
Stationery delivery to any area within Australia which is reachable
by Australia Post. We also delivery to Tasmania. At this stage we
cannot expect orders from other countries.
What are the time frames?
Personalised Event
Stationery such as Invitations, Place Cards etc...
must be placed at least 6 weeks in advance of the required delivery
date. Urgent orders may incur a 20% extra charge on top of total
price payable. When this may be applicable, client will be advised
before placed into production. For products ordered off the shopping
cart such as paper, envelopes, buckles etc... usually are delivered
within 2-5 business days upon receipt of payment. If there are no
items in stock, you will be notified and have the choice to wait for
them to arrive or cancel your order. You will also be refunded
accordingly.
I like the "Rachel" Invitation but I want to change the colours, am
I able to do this?
Yes, this is possible. You will need to discuss
this with your consultant. This can be done before or after you
place your order. Most times there is no extra charge. |
